COMPLAINT LETTER 2

SALOMA ISMAIL

Maya Holding Company

03/11 Jalan Mahkota

50200 Putrajaya

Malaysia

15 April 2012

P. Ramlee Catering

No. 07 Jalan Permata

43000 Kajang

Selangor

Malaysia

Bismillahirahmanirrahim

Assalamualaikum wrt. wbt.

Complaint on Poor Catering Service

I am writing these to complaint about your catering service provided were not satisfied during my seminar.

This complaint letter is focusing on the poor catering service from your company. After the event, many participants complained about the catering service. Firstly, the caterers were often late to provide food and they are quite messy in their work. Some of that, a few participant even said that some of your caterers were rude. Lastly, in one of the evening meals, the pulut and rendang was spoiled and smelled bad.

I am writing to ask you to please make up the shortfall on your catering service immediately and to ensure that such matters do not happen again. I can be contacted at +601 245 7877 and also email at salomaismail@gmail.com.

I look forward to receiving your explanation of these matters shortly.

Thank you

Your sincerely

Salomaismail

(SALOMA ISMAIL)

Human Resource Department